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Find practical guidance for your Klickbook platform or send a request directly to the Milano Software support team.
Help articles
Browse practical guides
Getting started
Getting started with Klickbook
A practical checklist for configuring your locations, team, services, and first bookable day.
Read articleBookings
Manage bookings and availability
Keep appointment availability accurate while managing changes, resources, deposits, and waitlists.
Read articlePayments & gift cards
Payments, refunds, and gift cards
Understand secure payment capture, refunds, gift-card sales, and redemption reporting.
Read articleGuest communication
Guest confirmations and messages
Configure confirmations, reminders, and operational messages without overwhelming guests.
Read articleReporting
Daily operational reporting
Use daily reports to review revenue, utilization, booking sources, and exceptions across locations.
Read articleIntegrations
PMS integration troubleshooting
What to check when guest profiles, room details, charges, or reservation status do not synchronize as expected.
Read articleSecurity
Account access and security
Manage sign-in, multi-factor authentication, roles, and safe access changes for your team.
Read article
FAQs
Common support questions
Quick answers about response times, safe troubleshooting, integrations, and account access.
Contact support
Send us a support request
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