Timed Passes for Spas: Selling Thermal and Day-Pass Sessions with Klickbook

Why timed passes are different from appointments

A massage books one therapist for one hour. A thermal circuit or bathhouse session books a share of a space: thirty guests in the pools between 10:00 and 12:00. Software that treats every entry as an appointment struggles with this, and the front desk ends up counting heads by hand.

Klickbook by Milano Software handles timed passes as capacity, not appointments.

Capacity by zone and time slot

Set a limit for each zone (pools, sauna village, relaxation lounge) and each time slot. Online sales, walk-ins and member visits all count against the same limit, so the last place in a session can be sold once, by whichever channel reaches it first. When a slot is full, it stops selling online.

Passes, members and packages together

Day passes, multi-visit packs, memberships and gift cards draw on the same availability. Members can reserve their session, and gift card holders can redeem against a pass at booking or at the desk.

Adding treatments inside the session

Many guests want a two-hour thermal pass with a massage in the middle. Klickbook books the treatment inside the pass window and checks the therapist and room at the same time, so the itinerary works on the day.

Check-in that keeps up with arrivals

Arrivals for a timed session come in waves. A clear arrivals list by session, with paid status and any treatment add-ons, keeps the queue moving.

Who uses timed passes

Nordic and thermal spas, bathhouses, hot-tub and day-pass venues, and hotel spas that open facilities to non-resident guests. See our guides for thermal spa software and bathhouse spa software.

To see timed passes running with your own zones and session lengths, visit the Klickbook product page or book a private demo. More at milanosoftware.com.

Frequently asked questions

What is a timed pass at a spa?

A timed pass gives a guest access to facilities such as a thermal circuit, pools or saunas for a set session, for example two hours from a chosen start time.

How does Klickbook manage timed-pass capacity?

Klickbook sets capacity limits by zone and time slot. Online bookings, walk-ins and member visits all count against the same limit, so a session cannot be oversold.

Can guests add a treatment to a timed pass?

Yes. Klickbook can book a treatment within the guest's pass session, checking therapist and room availability at the same time.

Is Klickbook suitable for bathhouses?

Yes. Klickbook supports bathhouses, Nordic and thermal spas with timed day passes, capacity by zone, memberships and treatment scheduling.

Milano Software is a division of Milano Computer Systems Inc.