Milano Call Centre

 
 
 

Make booking for multiple locations easy. With Milano Call Centre Suite, you can book appointments for any of your locations from one place. It's simple and easy to use. All you have to do is select a location and make an appointment.

MANAGE YOUR BUSINESS

 

Centralized Booking

Publish one telephone number and book all of your location centrally

Advanced Search Alogorithm

Quickly locate and book at any location

Centralized Appointment Confirmations

Confirm all client appointments easily from one location

Centralized Waiting List Management

Manage all waiting lists from a single location

Customer Management

Share customer information across all locations

Staff Management

Flexible scheduling options allow you to optimize staff scheduling. Monitor and plan staff production goals to increase revenue. Flexible service pricing allows you to set a different price for each employee

All Features

Booking

  • Centralized Booking
  • Advanced booking search algorithm
  • Centralized appointment confirmations
  • Centralized waiting list management
  • Unlimited Display Columns
  • Book your staff efficiently
  • Book your resources efficiently
  • Cycle through overlapped layers of appointments (3D booking)
  • Keep track of what clients have confirmed and who needs to be contacted
  • Keep special notes on each appointment
  • Enhanced for touch screen operation
  • Automated safe and secure offsite backups of all data

Staff Management

  • Easily control staff schedule
  • Display availability upon booking
  • Quickly schedule recurring breaks and blocked time
  • Secured login
  • Smart Card authentication integration
  • Auto-logout through inactivity to prevent unauthorized access
  • Hazed screen through inactivity to protect privacy

Client Management

  • Quickly email single client from client card
  • Prioritized wait list to accommodate as many booking requests as possible
  • Fast client info retrieval
  • Lookup client sales history from other locations
  • Send emails through your email provider
  • Add client profiles from other locations to harmonize data and avoid duplication

SOFTWARE SUITE PRICING

Lite
$699starting from
Booking On the Go
Appointment Reminders
Email Marketing
CRM
Choose
Small Business
Call for Pricing
3D Booking
CRM
Rewards Program
Profit Centre
Choose
Enterprise
Callfor Pricing
Centralized Data
Real-time Reporting
Global Inventory Management
Centralized Purchase Orders
Choose
Call Centre
Callfor Pricing
Centralized Booking
Centralized Appt Confirmations
Share Customer Information
Share Rewards across Locations
Choose

THIS IS ONLY THE BEGINNING. WANT TO SEE MORE?

Milano Software will be pleased to show you how our software can help your business grow. 
Take advantage of a free demo. It's only a click away.

About

Milano develops software for Booking and Reservation systems as well as Retail stores (Point of Sale software).

© 2014 Milano Software

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