About Us

Milano Software was established in July, 1989 and throughout its 24 year history has developed innovative business software. Milano has established itself as software leaders in the Beauty and Spa industry and has enjoyed the success of establishing deep penetration and brand awareness in the industry. Milano develops software for Booking and Reservation systems as well as Retail stores (Point of Sale software). In addition, Milano also provide value added services such as Offsite Backup, Email marketing, Email distribution, Credit card and Debit card processing, Hotel and Accounting integration services to its customers.

Milano has an established client base of over 3400 customers spanning North America, South America, Asia, Middle East, Europe and Caribbean. In addition, it has established strong relationships with leading beauty and spa suppliers, manufacturers, schools, magazines, trade organizations and training organizations.

Many colleges have incorporated our software into their Beauty and Esthetics curriculum. They have classes to teach our software in a Lab setting (Special Academic version of the software) as well as to use in their in-house salon for booking clients and teaching their students the basics of managing a salon or spa business. Some of the colleges teaching our software include Niagara College, Centennial College, Seneca College, Marca College, and George Brown College. Our software is affectionately referred to as SAM (Salon Account Manager) by industry users.

Even though our software is more widely used in the Beauty and Spa industry, the software is extremely flexible and adaptable and may be used in any industry that requires Booking and Scheduling functions. Other industries that currently use our software include: Fitness, Massage Therapy, Esthetics Schools, Orthotics just to name a few.

Milano is very active in the business community and sponsors the Contessa Business awards, North American Hairdressers Association (NAHA) awards. Milano solely owns the Intellectual property (IP) of its software products.

Milano Competitive advantage – Technology and longevity gives us a tremendous advantage.

  • Milano has established strong relationships with beauty and spa industry leading suppliers, manufacturers, schools, magazines, trade organizations and training organizations. Over its 27 years history, Milano has established itself as software leaders in the Beauty and Spa industry and has enjoyed the success of establishing deep penetration and brand awareness in the industry.
  • Many schools have classes to teach our software in a Lab setting (Special Academic version of the software) as well as to use at their in-house salon for booking clients and familiarizing themselves with the system. Our software is currently taught in many schools including Niagara College, Centennial College, Seneca, Marca College, and George Brown.
  • Milano is very active in the business community and sponsors the Contessa Business awards, North American Hairdressers Association (NAHA) awards.
  • Even though our software is used widely in the Beauty and Spa industry, the software may be used in any industry that requires Booking and Scheduling functions. Other industry that currently use our software include: Fitness, Massage Therapy, Esthetics Schools, Orthotics just to name a few.
  • All of our competitors offer purely Web based versions or purely client server version. Milano software suite has a redundancy built in whereby it can operate in both modes.
    • Web based version has problems when the internet is down it means that the business will be unable to have access to its data and hence cannot operate.
    • Client server version is more reliable but it means that convenience is limited in that the data is only accessible from the local store and may not be readily available from remote locations.
    • Milano software suite has a built in replication engine whereby there is a local database stores at the stores and if the internet goes down then the business will continue to operate on the local copy. When the internet is available the local data is automatically synchronized and replicated to the web where it is not accessible for all of the locations to access.

Want to work with us? Email us, give us a call on 1-800-667-1596 or visit us.

About

Milano develops software for Booking and Reservation systems as well as Retail stores (Point of Sale software).

© 2014 Milano Software

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